What our customers are saying

Here are just some of the things that our customers are saying about our staff, the service we give and the quality of our products and everything we do. To see more comments visit the BBB website, of which we are an accredited business.

I found this Business through the BBB and have been very pleased with my choice. You are always able to reach Mr. Gerald Kelly. They are reliable and arrive on time. All workers are courteous and friendly with great communication skills. They installed mosaic tiles (glass and stainless) and did a beautiful job. Great clean-up over two days.

Susan S.

Ultimate Bathroom Renovations worked quickly and diligently to remove and replace my main bathroom tub area with an acrylic tub, walls, and new fixtures. Their Estimator had a quote out to me within the same day of visiting my place. On the day of the renovations, their Project Manager and assistant were also prompt and finished in same day. They cleaned up well and there was no trace of them being there besides my renovated tub area. The Owner followed up the next morning and I had a question about a minor touchup. He worked with me to quickly schedule the PM to do a quick touchup, which I’m thankful for. It was a great experience and I will definitely recommend this business to others as well as chose them for future renovations. It turns out they also do more than just bathrooms!

Peter H.

Ultimate Bathroom Renovations completed a full renovation of my bathroom in early December 2015, including the installation of a new tub and enclosure, new vanity and sink, and new floor. The team was amazing, and completely professional, and we couldn’t be happier with the results. I highly recommend Ultimate Bathroom Renovations!

Alan C.

I never knew a bathroom designed for safety could still look so beautiful or come in under my budget, thank you to Gerry and Rick for all your hard work, taking time to explain everything to us and for helping us so much with our choice. We are delighted with our new bathroom renovation.

Wendy Adams

Making sure my husband is safe in the bathroom has always been a worry, now with our new safety towel rails and bath seat I don’t have to worry, thank you Gerry for a wonderful job, all your help and leaving our bathroom spotlessly clean.

Julie Gosling

Thank you to Rick and Gerry for making it so much easier for us to pick the right safety products for our bathroom. A beautiful job, perfectly finished and Gerry even called me the next day to make sure I was 100% happy – really great customer service, thank you.

Peter Ferguson

Getting my Mum used to the idea that she needed a walk-in tub was not easy but with the help and guidance of Gerry and his team she quickly saw the benefit, thank you for making her life and mine so much easier.

Janice Right

My wife and I were worried about slipping in the shower now that we are older and not able to move around as much as we used to, but with our new safety shower seat and handrails we never have to worry about. Great job by Rick and his team, thank you.

George Staines

Converting my old tub to a new safety tub was so easy with Gerry and his team, now I never have to worry about slipping or feeling unsteady on my feet. Thank you all for your help in explaining everything to me at every step.

Dorothy McKing

Professional relaxed demeanour right from the start, everything went exactly as advised, on time and on budget, we are delighted with the end result – you have made my wife very happy!

Thom Williams