What our customers are saying

Here are just some of the things that our customers are saying about our staff, the service we give and the quality of our products and everything we do. To see more comments visit the BBB website, of which we are an accredited business.

Gerald and his team made several visits to the unit and met with my parents, myself and the occupational therapist in order to find the best option to convert (remove) the tub and put in a roll-in shower for my elderly, debilitated father who had difficulty stepping over and into the tub even with help. Within a couple of weeks we produced a plan and they completed the project in 1.5 days with minimal disruption at the Condo. High quality, fast and compassionate work done by skilled, experienced team of professionals. Great value for the money. Highly recommend them.

M R.
22/02/17

Ultimate Bathroom Renovations handled every aspect of our bathroom renovation: demolition, plumbing, electrical, carpentry, installation of fixtures, drywall, locksmith work, tiling, and painting. It was convenient to have just one contractor for the entire job, which began and ended on schedule. We appreciated the patience and flexibility of the sales estimator as we sorted out several changes prior to installation. We were impressed by the two installers’ craftsmanship, their careful attention to detail, and the courtesy they showed us while working here. The price tag wasn’t cheap, but the finished product is what matters, and we believe we received good value for the money.

Stephen M.
30/04/17

Very prompt, professional, and polite owner and staff. We had a shower replaced, loving our new shower. Highly recommend Gerald and the team.

Tanya C.
11/06/17

Thanks for a job well done! We were very pleased with the professional service from start to finish. Ultimate Bathroom team worked as promised and on time, responded to additional requests, cleaned up, always consulted us as work progressed, and were very polite. Definitely to be recommended!

Andrea C.
31/07/17

Gerald and his team did an awesome job on our tub install. We had a new soaker tub, new plumbing, new fixtures,and Bath Wraps walls installed as well as a new super quiet exhaust fan. We also had grab bars installed and they are very elegant and stylish…..The installers were very professional and able to remedy any unforeseen issues easily. We LOVE our bathroom reno. It looks and feels like a high end hotel bath! 100% Satisfied! Would highly recommend!

Kathleen S.
21/08/17

I would highly recommend Ultimate Bathroom Renovations (UBR) to my friends and family. Their prices are very competitive and their extremely experienced team were courteous and professional. They removed a one piece bath and shower in order to install a walk in shower, only to find that the builder of our home had cut corners. This meant that they had to move some wiring and go into the attic to deal with insulation issues. They gave us the fixtures and glass sliding doors we wanted. With a cancellation in their schedule, they started work earlier then expected. Upon arrival we noticed that one of the fixtures was not the one we had selected, and a member of their team searched and found the last available fixture in the city. UBR is and excellent company and I would recommend them and use them again.

Ray M.
01/08/17

Great experience from beginning to end. From Emma doing consulting and proposal, to Gerald communicating regularly, to the onsite team the experience was great. Team was meticulous in the details, and worked long hours to ensure we were happy. The PM introduced himself on arrival and walked through the job to ensure clarity of the scope. The installers were not 100% comfortable with a special component we had chose for our shower, and Gerald consulted with the manufacturer and the PM re-visited the site to ensure the system was exactly as we desired (it was and required no further adjustments). In general, the proposal was clear and concise, and the team worked to the proposal to an extremely high standard. We are fully satisfied, and will revisit Ultimate Bathrooms when we can upgrade our second bathroom.

Patrick D.
24/08/17

I recently used Ultimate Bathroom Renovations to install and tub and wall enclosure in my condo. it was fairly tight quarters with a new high gloss flooring which were a couple of the concerns I had. The completed project was excellent – the quality of the install was perfect and without a scratch on the walls or floors. They even cleaned up so well you wouldn’t have known a major project had just taken place. I had done some research prior and the price was excellent for the job was very good as well – I would highly recommend them and would use them again.

Cindy
17/07/17

I found this Business through the BBB and have been very pleased with my choice. You are always able to reach Mr. Gerald Kelly. They are reliable and arrive on time. All workers are courteous and friendly with great communication skills. They installed mosaic tiles (glass and stainless) and did a beautiful job. Great clean-up over two days.

Susan S.
19/05/17

Ultimate Bathroom Renovations worked quickly and diligently to remove and replace my main bathroom tub area with an acrylic tub, walls, and new fixtures. Their Estimator had a quote out to me within the same day of visiting my place. On the day of the renovations, their Project Manager and assistant were also prompt and finished in same day. They cleaned up well and there was no trace of them being there besides my renovated tub area. The Owner followed up the next morning and I had a question about a minor touchup. He worked with me to quickly schedule the PM to do a quick touchup, which I’m thankful for. It was a great experience and I will definitely recommend this business to others as well as chose them for future renovations. It turns out they also do more than just bathrooms!

Peter H.
27/02/17

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